Ridgeline IT Solutions was founded in Sonora in 2019, and our headquarters and helpdesk are here at 19506 Industrial Dr, Suite A. Businesses, public agencies and nonprofits across Tuolumne and Calaveras counties rely on us for their day-to-day IT, security and compliance.
Our median response time is 15 minutes during business hours, and because our technicians live and work in the foothills, we're usually on site within 20 minutes anywhere in the Sonora area.
One flat monthly agreement covers your helpdesk, security, backups and cloud, so you're not paying by the hour every time something goes wrong.
Proactive monitoring, lifecycle management, unlimited helpdesk support — both onsite and remote — and strategic planning ensure your technology is always aligned with your business goals.
Learn More →A multilayered defense strategy backed by a fully staffed 24/7/365 Security Operations Center. This combination of proactive hardening and real-time monitoring helps stop threats before they disrupt your business.
Learn More →Automated cloud and on-premise backups, including email archiving, protect your critical information. High response times and rapid recovery options ensure you’re back online with minimal disruption.
Learn More →Work smarter with secure, reliable cloud platforms. We support Microsoft 365, Google Workspace, and Zoho — plus ongoing administration and user support.
Learn More →Our dedicated help desk provides unlimited support for your staff — resolving issues quickly and minimizing downtime so your team stays productive.
Learn More →Modern phone systems that integrate with your business tools, enabling seamless communication across locations, devices, and remote teams.
Learn More →Businesses and organizations with roughly 5 to 75 people, including:
If you handle patient data or have security requirements from a contract, insurer or regulator, compliance work is already part of what we do.
From our Sonora office we support businesses in Sonora, Jamestown, Columbia, Twain Harte, Tuolumne, Soulsbyville, Mi-Wuk Village, Pinecrest, Groveland, Angels Camp, Murphys, San Andreas and Copperopolis.
Yes. Our helpdesk is based here, so most issues are fixed remotely within minutes, and a technician can be at your office the same day when something needs hands on site.
Foothill businesses lose power and internet more often than offices in the valley. We plan for it with battery backup on critical equipment, backups stored offsite in the cloud, and backup internet such as Starlink or cellular failover, so a shutoff doesn't mean lost data or a dead office when the power comes back.
Yes. Most of our support is remote and works on slower rural connections, and we can help you choose and set up a better or backup connection for your location.
Call us right away at (209) 213-2088. Don't keep using the account, and don't pay any invoice or wire request that came from it. We lock the account down, find out what the attacker accessed or forwarded, remove any hidden mail rules, and check whether customers or vendors were sent fraudulent messages.
Yes. We support county departments, special districts and other public organizations, including their security and documentation requirements.
Yes. We perform HIPAA security risk assessments for dental and healthcare offices and align environments to the NIST Cybersecurity Framework. We fix what the assessment finds and give you the documentation to show an auditor, insurer or client.
It depends on how many people and devices you have and what compliance you need. We quote a flat monthly price after a free Pulse Check, so you know the number before you commit.
Your systems are watched around the clock by our 24/7/365 Security Operations Center, which escalates directly to our on-call technician. For businesses that need it, we also offer 24/7/365 desktop support from our own local technicians, never an outsourced call center.
(209) 213-2088 · info@ridgelineitsolutions.com
Hours: Mon–Fri, 8:00 AM – 5:00 PM
Get directions →Book a free Pulse Check and we'll review your security, backups and network, and tell you plainly what needs attention.
Schedule a Free Pulse Check